Privacy Policy

Last Updated: May 2, 2025

Uniswар ("we," "us," or "our") operates bem-v2.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online masterclass platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Enroll in a masterclass
Subscribe to our newsletter
Contact our support team
Participate in surveys or promotions

This information may include:

Name and contact information
Email address
Telephone number
Billing and payment information
Account credentials
Profile information and preferences

Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

Device information (type, operating system, browser type)
IP address and geographic location
Usage data (pages visited, time spent, features used)
Cookies and similar tracking technologies
Referral source

Course Interaction Data

We collect information about your interaction with our masterclasses:

Course progress and completion status
Video viewing duration and engagement
Quiz and assessment results
Discussion forum participation
Downloads and resource access

How We Use Your Information

We use the collected information for various purposes:

Service Delivery

Provide access to masterclass content
Process enrollments and payments
Manage your account and preferences
Deliver customer support
Send transactional communications

Platform Improvement

Analyze usage patterns and trends
Improve course content and delivery
Enhance user experience
Develop new features and services
Conduct research and testing

Marketing and Communication

Send promotional materials and course recommendations
Notify you about new masterclasses and updates
Personalize content and recommendations
Conduct surveys and gather feedback

Security and Legal Compliance

Prevent fraud and unauthorized access
Enforce our terms and conditions
Comply with legal obligations
Protect our rights and property

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We engage third-party companies and individuals to perform services on our behalf, including:

Payment processing
Data analytics
Email delivery
Hosting and infrastructure
Customer support tools

Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

With Your Consent

We may share your information for any other purpose disclosed to you with your consent.

Aggregate Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. Types of technologies we use include:

Essential Cookies

Required for the platform to function properly, including authentication and security features.

Analytics Cookies

Help us understand how visitors interact with our platform by collecting and reporting information anonymously.

Functional Cookies

Enable enhanced functionality and personalization, such as remembering your preferences.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements.

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure socket layer (SSL) technology
Regular security assessments
Access controls and authentication
Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

Request access to the personal information we hold about you and receive a copy in a portable format.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to certain exceptions.

Restriction

Request restriction of processing of your personal information in certain circumstances.

Objection

Object to processing of your personal information for specific purposes.

Withdraw Consent

Where we rely on consent, you may withdraw it at any time.

Marketing Opt-Out

Unsubscribe from marketing communications by clicking the unsubscribe link in our emails or updating your account preferences.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy.

Third-Party Links

Our platform may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on this page
Updating the "Last Updated" date
Sending you an email notification (for significant changes)

Your continued use of our platform after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Uniswар

21 Hutchins Ave, Dubbo NSW 2830, Australia

Phone: +61262572607

Email: support@bem-v2.com

Additional Information

Automated Decision-Making

We may use automated systems to analyze your activity and preferences to provide personalized course recommendations. You have the right to request human review of automated decisions that significantly affect you.

Data Protection Officer

For questions specifically about data protection, you may contact our data protection officer at the email address provided above.

Complaints

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.